Healthy Home Foundation Repair
Operations Manager – Healthy Home Foundation Repair
Location: Indianapolis, IN
Reports To: Integrator/COO
Compensation: Salary Range of $80-100k + Performance Incentives (Based on Gross Profit, Labor Efficiency & Rework Reduction)
Industry Experience: Not required – we hire for character, leadership, and aptitude. Full hands-on training provided.
Role Purpose
The Operations Manager exists to improve Gross Profit, increase labor utilization, and minimize rework across all installs. They will coach crews, tighten scheduling and communication, and make sure every project is delivered efficiently, profitably, and right the first time.
Key Responsibilities
1. Drive Gross Profit Performance
- Monitor job costing and labor budgets daily
- Coach crew leads on productivity and margin protection
- Identify bottlenecks and implement process improvements
2. Increase Labor Utilization
- Ensure crews are properly scheduled and staffed
- Track labor hours vs. production goals using Per4mance.io
- Reduce downtime and inefficiency between jobs
3. Minimize Rework & Callbacks
- Establish and reinforce install standards
- Conduct post-install quality checks when needed
- Use issues as coaching opportunities, not blame sessions
4. Lead, Coach, and Develop People
- Provide 1:1 coaching with crew leads
- Hold installers accountable to expectations
- Model clear communication, professionalism, and ownership
5. Organize and Optimize Operations
- Coordinate with office, warehouse, and sales to improve communication loops
- Maintain job schedules, material readiness, and workflow clarity
- Track and report KPIs weekly
Success Metrics
You win in this role by consistently moving the needle on:
- Gross Profit % per job & company-wide
- Labor utilization vs. budget
- Reduction in reworks and warranty callbacks
- Crew productivity and accountability
- On-time, on-budget job completion
Skills & Traits We Hire For
Must-Have Qualities (Character & Aptitude over Experience):
- Strong leadership presence — can coach without ego
- Naturally organized and proactive
- Clear communicator (verbal and written)
- Able to hold people accountable with respect
- Problem-solver with a “figure it out” mindset
- Calm under pressure and solution-oriented
- Growth-minded and receptive to training
Nice-to-Haves (Not required):
- Experience managing crews, trades, logistics, or operations in any industry
- Familiarity with coaching, project coordination, or scheduling
- Background in construction, landscaping, restoration, HVAC, roofing, or similar trades
Training & Support Provided
You will not be thrown in the deep end. We provide:
- Hands-on field training in installs & project flow
- Leadership coaching and EOS-style structure
- Ongoing support from ownership and superintendent
- Simple tech stack with training (Per4mance.io, Contractor Accelerator, etc.)
What Kind of Person Thrives Here?
This role is perfect for someone who:
- Loves leading teams and improving systems
- Cares about results and people in equal measure
- Wants to grow into a key leadership seat
- Gets satisfaction from fixing inefficiencies and elevating performance
How to Apply
Send your resume (or a short intro about your leadership experience and goals) to: info@healthyhomeexperts.net
To apply for this job email your details to info@healthyhomeexperts.net